"Goliv"Privacy Policy

 

     Welcome to the esteemed Goliv APP, hereinafter referred to as "we." We recognize the utmost significance of safeguarding your personal information and are wholly committed to ensuring its safety and security. It is our unwavering dedication to maintaining your trust that compels us to abide by the following principles: Consistency of Authority and Responsibility, Clarity of Purpose, Opt-in Consent, Minimum Access, Security, Subject Participation, Transparency, and more. By adhering to these principles, we strive to uphold your trust and protect your personal information. We vow to implement robust security measures aligned with industry best practices to safeguard your personal information. To this end, we have formulated the Goliv Privacy Policy, hereinafter referred to as the "Policy" or "Privacy Policy," which applies to all Goliv products and services. This Policy is also extended to the products and services provided by our affiliates that utilize Goliv products/services and do not possess their own distinct privacy policy. However, please be advised that this Policy does not extend to services rendered by third-party entities, nor does it cover Goliv products and services that are governed by separate privacy policies. Prior to utilizing any Goliv products or services, we strongly encourage you to diligently peruse and comprehend this Policy. Proceed with the relevant products or services only after ensuring your complete understanding and acceptance of its terms. By utilizing Goliv products or services, you acknowledge your full comprehension and agreement with this Policy. Should you have any inquiries, comments, or suggestions regarding the contents of this Policy, please feel free to contact us through the various communication channels provided by Goliv. This paragraph remains unaltered, and the intended meaning of the sentences remains unchanged.

 

1. How we collect and use your personal information

Personal information refers to all kinds of information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. We will collect and use your personal information for the following purposes described in this policy:

(i) to help you become our user

To complete the creation of an account so that we can provide you with services, you may choose to sign in with an Apple account

The above information you provide during the registration process will be continuously licensed to us for the duration of your use of the Service. In the event that you voluntarily cancel your account, we will anonymize or delete your personal information as soon as possible in accordance with applicable laws and regulations.

We also provide quick login registration, we will create a unique ID account for you, you are obliged to protect this ID, and the sale and transfer of this ID is not allowed.

(ii) Displaying and promoting products or services for you

To enhance our products and services, we may personalize our information search and transaction services based on your browsing and search history, as well as your device information. Additionally, utilizing your browsing and search history, device information, and indirect crowd profiling based on characteristic tags, we may display and push relevant information.
If you wish to opt-out of receiving commercial advertisements from us, you can unsubscribe at any time using the corresponding function.
During your use of our services, we
collect and analyze information to provide you with streamlined page displays and search results, to better understand product fit, and to detect account irregularities.
This includes device information. We collect information about your device based on permissions granted during software installation and use.
 Our website and clients automatically collect details of your service usage, which are saved as web logs.
Please note that device information and log data cannot identify a specific individual. If non-personal information is combined with other data to identify an individual or is used in conjunction with personal information, it will be considered personal information during that period of combined use. Unless we have obtained your authorization or are required to do so by law or regulation, we will anonymize and de-identify such personal information.
When you reach out to us, we may store your communication and call logs, along with any information you provide, so that we can get in touch with you, assist with issue resolution, and keep a record of the actions taken and their outcomes.

(iii) Other Uses

We will seek your prior consent when we use the information for other purposes not stated in this policy, or when we use the information collected for specific purposes for other purposes.

(IV) Exceptions to Authorized Consent

According to relevant laws and regulations, the collection of your personal information in the following cases does not require your authorized consent:

1.In connection with crime investigation, prosecution, trial and judgment execution, etc;

2.For the purpose of maintaining the subject of personal information or other individuals' life, property and other important legal rights and interests but it is difficult to get your personal consent;

3.The collected personal information is disclosed to the public by yourself;

4.the personal information collected from legitimate public disclosure of information, such as legitimate news reports, government information disclosure and other channels;

5.Necessary for signing a contract according to your request;

6. necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and disposing of product or service failures;

7.Necessary for legitimate news reporting;

8.Necessary for academic research institutions to carry out statistical or academic research in the public interest, and to de-identify the personal information contained in the results when providing the results of academic research or descriptions to the outside world;

9.Other cases stipulated by laws and regulations.

If we cease to operate Goliv products or services, we will promptly cease activities to continue to collect your personal information, notify you of the cessation of operation in the form of one-by-one delivery or announcement, and delete or anonymize the personal information in our possession.

 

2.How we share, transfer, and publicly disclose your personal information

Sharing

We do not share your personal information with companies, organizations, and individuals outside of Goliv's service providers, except in the following circumstances:

 

(1) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties;

 

(2) Sharing under legal circumstances: We may share your personal information externally in accordance with the provisions of laws and regulations, the needs of litigation dispute resolution, or at the request of administrative or judicial authorities in accordance with the law;

 

(3)Sharing with Affiliated Companies: To enable the collaborative delivery of services to you through our affiliated accounts and to safeguard the personal and property safety of Goliv's affiliated companies, other users, or the public from infringement, we may share your personal information with them. We will only share essential personal information. For example, we may share your account information with our affiliates to assist you in using their products or services through your Goliv account. We will obtain your authorization again if we share sensitive information about you or if our affiliates alter the purposes for which they will use or process your personal data.

 

(4) Sharing Information with Authorized Partners: We may provide certain services in conjunction with authorized partners. This information sharing is limited to the purposes stated in our Privacy Policy. For the purpose of improving customer service and user experience, we may share some of your personal information with these partners. An example of such sharing could be to arrange for a partner to provide a service. We will only share your personal information for lawful, legitimate, necessary, and specific purposes that have been clearly identified. We will only disclose personal information that is required to provide the service. Our partners are not permitted to use the personal information they share for purposes that are unrelated to their products or services.

We share information with vendors, service providers, and other partners who support our business by providing technical infrastructure services, analyzing service usage, measuring advertisement and service effectiveness, providing customer service, facilitating payments, or conducting academic research and surveys.

 

Companies, organizations and individuals with whom we share personal information are subject to strict data protection agreements requiring them to handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

 

Transfers

 

We will not transfer your personal information to any companies, organizations and individuals, except in the following cases:

 

(1) Transfer with explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent;

 

(2) In cases of mergers, acquisitions, bankruptcy liquidation, or other similar scenarios where personal information may be transferred, the new organization holding your personal information must adhere to this policy. If they cannot, we will require that the company, organization and individual seek authorization from you again for consent.

 

Public disclosure

 

We will only publicly disclose your personal information in the following circumstances:

 

(1) We may publicly disclose your personal information with your express consent or based on your active choice;

 

(2) If we find that you have broken laws, regulations, or important Goliv agreements, or if disclosing your personal information is necessary to protect the safety of Goliv users, affiliates, or the public, we reserve the right to disclose your information to law enforcement agencies in accordance with applicable laws and regulations and the relevant Goliv agreements. You will be informed of the specific violation(s) and any measures taken by Goliv.

 

Exceptions to obtaining prior authorized consent to share, transfer, or publicly disclose personal information

 

In the following cases, sharing, transferring, or publicly disclosing your personal information does not require your prior authorized consent:

 

(1) Related to national security and national defense security;

 

(2Relating to public safety, public health, and significant public interests;

 

(3Relating to crime investigation, prosecution, trial and judgment execution, etc;

 

(4) For the purpose of safeguarding your or other individuals' life, property and other significant legitimate rights and interests but it is difficult to get my consent;

 

(5) Personal information that you disclose to the public on your own;

 

6) Personal information collected from legitimate publicly disclosed information, such as legitimate news reports, government information disclosure and other channels.

 

Sharing or transferring personal information processed and de-identified such that the recipient cannot re-identify the subject is not considered an act of sharing, transferring, or publicly disclosing personal information externally under the law. Additionally, such data preservation and processing will occur without further notification or approval of the subject.

 

3How we protect your personal information

 

In order to protect your information security, we will strictly comply with the laws and regulations and other regulatory documents require technical measures and operational procedures to protect the confidentiality of your information, at the same time:

 

(1) We have implemented appropriate security measures based on industry standards to safeguard the personal information you provide and prevent any unauthorized access, disclosure, manipulation, or loss of said information. We will utilize encryption technology to enhance the security of personal information and trusted protection mechanisms to prevent malicious attacks. Additionally, we will establish a strict internal control system and a comprehensive management process. Access control mechanisms will be deployed to ensure that only authorized personnel can access personal information. Finally, training courses on security and privacy protection will be conducted to heighten employee's awareness of the significance of safeguarding personal information. We will offer security and privacy protection training courses to enhance employees' comprehension of safeguarding personal information.

 

(2) We have an industry-advanced data security management system that focuses on data and revolves around the data lifecycle, and we will enhance the security of the entire system in multiple dimensions, including organizational construction, system design, personnel management, and product technology.

 

(3) We will take reasonable and practicable measures to try our best to avoid collecting irrelevant personal information. We will only retain your personal information for as long as necessary to achieve the purposes stated in this policy, unless the retention period needs to be extended or is permitted by law.

 

(4) The internet poses security risks and it is advisable not to share any personal information through unapproved modes of communication. DRUG recommends using our services to connect and interact with others. When using our services to communicate, make transactions, or share information, you have the option to select a third party as the recipient. This third party will have access to your transaction details, contact information, communication details, shared content, and related information.

If you suspect that your personal information, specifically your account or password, has been compromised, please immediately contact DRUG customer service. We will take appropriate measures in accordance with your request.

Please be aware that by using our services, you may voluntarily share or publicly disclose personal and sensitive information, such as uploading photos that contain personal details in a dynamic or public forum, including group chats or circles. We advise you to consider carefully before sharing any relevant information on our platform.

Please use strong passwords to enhance the security of your account. We assure you that we will maintain the confidentiality of any information you provide.

We will periodically release and publish reports on security risks and personal data security assessments.

While we strive to ensure the security of your information, remember that the Internet environment is not entirely secure. If our physical, technical, or administrative protection facilities sustain damages that result in unauthorized access, public disclosure, alteration, or destruction of information, thus leading to harm to your lawful rights and interests, we will accept the corresponding legal liability.

 

After the unfortunate occurrence of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce the risk, and the remedial measures for you. We will promptly inform you of the relevant situation of the incident by way of push notification and send announcements in a reasonable and effective manner.

 

At the same time, we will also take the initiative to report the disposition of personal information security incidents in accordance with the requirements of the regulatory authorities.

 

4How you manage your personal information/your rights

 

(1) Access and edit your personal information

 

Account Information - To access or edit personal information, set privacy and permissions, or close your account, log in to your account and go to "My" - "Settings".

Personal Information - To edit the personal information in your profile, log in to your account and click on "My" Personal ID or "Edit".

If you can not access this information through the given path, please contact Goliv Customer Service. We guarantee a response to your request within 15 days.

For any additional personal information generated during your use of our products or services, we will provide it to you in accordance with the relevant arrangements.

2) Correction of your personal information

 

When you find that there is an error in the personal information we process about you, you have the right to ask us to make corrections or additions. You may make a request for correction or supplementation in the manner set forth in this Article "Accessing and Editing Your Personal Information".

 

(3) Deletion of your personal information

 

You may delete some of your personal information in the ways listed in this section "Accessing and Editing Your Personal Information".

 

In the following cases, you may request us to delete your personal information:

 

a. If our handling of personal information violates laws and regulations;

 

b. If we collect or use your personal information without your explicit consent;

 

c, If our behavior of handling personal information seriously violates the agreement with you;

 

d, If you no longer use our products or services, or you voluntarily cancel the account;

 

e. If we no longer provide products or services to you.

 

If your deletion request is accepted, we will notify any individuals who received your personal information from us. We will request that they promptly delete it, unless required by law or regulation, or if you have independently authorized it.

When information is deleted from our services, it may not be immediately removed from our backup system. However, we will delete this information when the backup is updated to ensure complete removal.

 

4) Managing the scope of your authorization

 

For each business function to be completed, basic personal information is required. You are authorized to give or withdraw your consent for the collection and use of additional personal information at any time.

 

Certain business functions and services require your personal information for fulfillment. If you withdraw your consent, we can not continue to provide these functions and services and will cease processing your corresponding personal information. However, your decision to withdraw consent will not impact our prior processing of personal information based on your consent.

 

5User account cancellation

 

You can log in to Goliv by yourself (Goliv→click "My" icon→click the gear icon in the upper-right corner-system settings interface→"Account and Security"-click "Account Cancellation (Delete Account)" to apply for account cancellation). )", you can apply for account deletion. Please note that your account will be canceled instantly without any manual review after you have submitted a successful account cancellation application in accordance with the aforementioned process steps.

 

After you take the initiative to cancel your account, we will stop providing you with products or services, delete your personal information in accordance with the requirements of the corresponding laws, or make it anonymized.

 

(6) Constraints on automatic decision-making by information systems

 

In some business operations, we use automated decision-making mechanisms that rely solely on information systems and algorithms. If such decisions have a significant impact on your lawful rights and interests, you may request an explanation, and we will offer a channel for appeal that does not violate Goliv's trade secrets, other users' rights and interests, or the public interest.

 

7) Responding to your request above

 

If necessary, a written request or proof of your identity may be required for security purposes. We may ask you to confirm your identity before proceeding with your request.

We will respond within 15 days. If you are dissatisfied with our response, you can submit a complaint through Goliv Customer Service.

We will do our best to fulfill your reasonable requests. We may deny requests that repeat unnecessary information, demand extensive technical resources (e.g. the creation of a new system or a significant change in current practices), jeopardize the legal rights of others, or are highly impractical.

 

Limitations

In the following cases, we will not be able to respond to your request in accordance with laws and regulations:

 

a. Related to national security, national defense security;

 

b. Related to public safety, public health, and significant public interests;

 

c. Related to crime investigation, prosecution, trial and execution of judgment, etc;

 

d. There is sufficient evidence that the subject of personal information has subjective malice or abuse of rights;

 

e. Responding to your request will lead to serious damage to your legitimate rights and interests or those of other individuals or organizations;

 

f. Where commercial secrets are involved.

 

5.How your personal information is transferred globally

We will not transfer this information outside of China. If our products involve cross-border business and we need to transfer personal information collected in China to overseas organizations, we will comply with relevant national regulations, evaluate the security of the outbound information, obtain your explicit authorization, and carry out the regulations in accordance with laws, regulations, and relevant supervisory authorities. We will require overseas organizations to transfer personal information through measures such as signing agreements, on-site verification, and other effective means. Through measures such as signing agreements and conducting on-site verification, we will require that overseas organizations maintain the confidentiality of any personal information they obtain, unless it is your personal initiative to post news across borders on the internet.

In such cases, we will ensure that your personal information is adequately protected in accordance with this Privacy Policy.

 

How long we store information

 

In general, we will only retain your personal information for the shortest period of time necessary to achieve the purpose for which it was collected, beyond which it will be deleted or anonymized. However, we may change the period of storage of personal information in order to comply with legal requirements in the following cases:

 

(1) To comply with the relevant provisions of applicable laws and regulations or policies and other normative documents;

 

2) To comply with the provisions of decisions, etc. of administrative organs or similar authorized organizations, judgments and rulings of judicial organs, decisions of arbitration organs, or other legal procedures;

 

3We are reasonably sure that it is necessary to comply with laws and regulations and other relevant provisions;

 

(4) For purposes reasonably necessary for the execution of the relevant service agreement or this policy, for the protection of public interest, for the protection of the safety of the persons and property of third parties, such as our customers, our affiliates, other users or employees, or for other legitimate rights and interests.

 

When DRUG ceases to operate, we will take the form of push notification, website or in-program announcement to notify you, and delete or anonymize your personal information within a reasonable period of time.

6.How this privacy policy is updated

Our privacy policy may change. We will update our policy if we change our business functions, the purpose of use, or the contact information of the person in charge of personal information protection.

We will not restrict your rights under this Privacy Policy without your explicit consent. We will notify you of any significant changes, including through Goliv Platform postings and customer service notices.

Material changes within the meaning of this Policy include, but are not limited to:

 

Our Privacy Policy may change. In the event of a change in business functions, a change in the purpose of use, or a change in the contact information of the person responsible for the protection of personal information, we will revise our privacy policy accordingly.

 

We will not limit your rights under this Privacy Policy without your express consent. We will provide prominent notices of material changes (including notification through Goliv Platform postings, Goliv customer service notices, etc.).

 

Material changes referred to in this Policy include, but are not limited to:

 

(1) Significant changes in our service model. For example, the purpose of processing personal information, the type of personal information processed, and the way personal information is used;

 

2) Changes in the primary recipients of personal information that is shared, transferred or publicly disclosed;

 

(3) Significant changes in your right to participate in the processing of personal information and the manner in which it is exercised;

 

(4) When there is a change in the department responsible for handling the security of personal information, contact information and complaint channels;

 

(5) When the security impact assessment report of personal information indicates that there is a high risk.

 

If you choose to continue to use our services after being notified, you agree to be bound by the revised policy.

 

We will also archive the old version of this policy for your review, and you may apply to us for access through the contact information reserved in this policy.

 

7.Contact Us

This Privacy Policy is copyrighted by us and we have the right to interpret and modify it to the extent permitted by law.

 

E-mail address: Goliv@hotmail.com.